The privacy of your data — and it is your data, not ours! We’ll only ever access your account to help you with a problem or squash software bugs. We’ll never open any uploaded files unless you ask us to. We log all access to all accounts by IP address, so we can always verify that no unauthorized access has happened for as long as the logs are kept.
Identity & access
When you sign up for AsinZen, we request some information such as your name, and email address and Amazon MWS Seller ID and Token. That’s just so you can personalize your new account, and we can send you invoices, updates, or other essential information. We’ll never sell your personal info to third parties, and we won’t use your name or company in marketing statements without your permission, either.
When you submit a helpdesk ticket with a question or to ask for help, we’ll keep that correspondence, and the email address, for future reference. When you browse our marketing pages, we’ll track that for statistical purposes (like conversion rates and to test new designs). We also store any information you volunteer, like surveys, for as long as it makes sense.
The only times we’ll ever share your info: To provide products or services you’ve requested, with your permission. To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
Encryption & Deleted data
All data is encrypted via SSL/TLS when transmitted from our servers to your browser. The database backups are also encrypted. Data isn’t encrypted while it’s live in our database, but we go to great lengths to make sure your data is secure.
When you cancel your account, we’ll ensure that nothing is stored on our servers past 30 days. Anything you delete on your account while it’s active will also be purged within 30 days.
Changes & questions
Our Email Policy
Our affiliates and we fully comply with national laws regarding SPAM. You can always opt-out of receipt of further email correspondence from us and/or our affiliates. We agree that we will not sell, rent, or trade your email address to any unaffiliated third-party without your permission.
Social Media Forums
Privacy and Collection of Personal Information
You agree that we may monitor the Site and Services. We may, where reasonable or necessary, disclose information to satisfy our legal obligations, protect AsinZen or its Customers, or operate or improve the Site or Services. We reserve the right to monitor the security and preserve the integrity of our Site, resources, data and intellectual property (ours, and Third Parties’). By using the Services, you agree that we may, with or without prior notice or notification, for any reason, and at our sole discretion, immediately suspend your access to the Services or Site and/or terminate this Agreement.
Suspension of use and access is not a breach of this Agreement by AsinZen, and your Account may be reinstated when the threat or risk has been remedied, at our sole discretion. AsinZen disclaims all liability for suspending the Site or Services or terminating this Agreement, and you have no claim to any form of compensation or damages arising from such action.
YOU AGREE TO INDEMNIFY ASINZEN AND HOLD US HARMLESS FOR ANY FAILURE TO COMPLY WITH THE FOREGOING.
AsinZen’s Incident Response
AsinZen evaluates and responds to events that create suspicion of unauthorized access to or handling of customer data, whether the data is held on AsinZen hardware assets or on the personal hardware assets of AsinZen employees and contingent workers. AsinZen’s Information Security Incident Reporting and Response Policy defines requirements for reporting and responding to incidents. This policy authorizes AsinZen Data Team to serve as the primary contact for security incident response, as well as to provide overall direction for incident prevention, identification, investigation, and resolution.
AsinZen’s Information Security defines roles and responsibilities for the AsinZen Data Team how they must comply with incident response guidance about detecting events and timely corrective actions. These events include:
-Validating that an incident has occurred
-Communicating with relevant parties and notifications
-Documenting an incident itself and related response activities
-Containing an incident
-Eradicating an incident
-Escalating an incident
Upon discovery of an incident, AsinZen defines an incident-response plan for rapid and effective incident investigation, response, and recovery. Root-cause analysis is performed to identify opportunities for reasonable measures which improve security posture and defense in depth. Formal procedures and central systems are utilized globally to collect information and maintain a chain of custody for evidence during incident investigation. AsinZen is capable of supporting legally admissible forensic data collection when necessary.
In the event that AsinZen determines that a security incident has occurred, AsinZen will promptly notifies any impacted customers or other third parties in accordance with its contractual and regulatory responsibilities. Information about malicious attempts or suspected incidents is AsinZen Confidential and is not externally shared. Incident history is also AsinZen Confidential and is also not shared externally.
Please contact [email protected] to report a security vulnerability to AsinZen.
General Data Protection Regulation “GDPR”
AsinZen extends the rights granted to “data subjects” under the General Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”) to all of its Users. Consequently, you have the right to withdraw your consent to our processing of your Personal Information at any time (if our processing is based on consent) and the right to object to our processing of your Personal Information (if processing is based on legitimate interests).